FAQs

When you’re using a product as revolutionary as the UtilityTip, there are bound to be questions. Before you spend your free time contacting us, see if we were able to read your mind and answer your questions with the responses below.

Is the Utility Tip safe?

Yes! Ear Specialists agree that the U-Tip Ear Cleaning System is extremely effective and offers key safety features. U-Tips have 3 finger grips designed for maximum control and allow you to safely and delicately gauge a comfortable depth. Spinning and Rotating the U-Tip will grab anything in it's path such as, dirt, debris, wax, hair and more. Our hydrogen peroxide-based Ear-Cleaning Solution goes deep into the ear which loosens ear wax build up and propels it outward to the U-Tip Safety Zone.

How long do I use my U-Tip before I move on the the next U-Tip?

If properly cleaned and cared for, each U-Tip has a lifespan of up to 6 months.

How to use the UtilityTip?

1. Squirt 3-5 Sprays of the Ear-Cleaning Solution into ear canal.
2. Tilt head and let soak, bubble, and fizzle for 30 seconds -drain into napkin.
3. Grasp your U-Tip by the finger grip depth gauge, delicately apply U-Tip to desired area, cautiously and safely rotate outward using a spinning motion.
4. Apply dish soap to fingers & rinse the U-Tip thoroughly under warm, running water.

Are Utility Tips like cotton swabs?

The UtilityTip looks similar to a cotton swab but is made out of plastic, so it will feel very different. The UtilityTip is designed for maximum ear wax removal and is designed to be rigid enough to remove the wide variety of ear wax that is produced by the body, mainly due to genetics. Use a very delicate pressure and increase as desired.

Can I use the Utility Tip on my kids and pets?

Yes. Since the UtilityTip is more firm than traditional ear cleaning methods, we recommend that you use the UtilityTip on yourself first so you know the delicate pressure required. Keep out of reach of children. Follow the directions on the packaging.

When to clean ear wax?

We recommend that you clean your ears daily. Doing this will prevent ear wax build up and keep your hearing devices free of ear wax build up.

Whats the best way to clean earwax at home?

Step One: Purchase the U-Tip Ear Cleaning System.
Step Two: Experience sound clarity like never before!

How long will a UtilityTip last?

We can’t give you an exact duration because its use varies from person to person. But each U-Tip is typically effective for up to 6 months, as the ridges usually being to wear down after a while.

Are UtilityTips recyclable?

Yes! Each Utility-Tip is reusable for up to 6 months & 100% recyclable. Save your ears & the planet by using our 3-step ear-cleaning system.

Can water clean ear wax?

Water can soften and loosen ear wax however you'll need a U-Tip to grab and capture the moist ear wax. For best results Spray your ear with our ear cleaning solution, let it sit and bubble for 30 seconds then remove ear wax gunk with a U-Tip.

How ear wax works?

Officially known as Cerumen. Ear wax is designed to stop incoming dust, dirt, bacteria, bugs, in the ear canal and ferry them out again. The wax traps debris and is slowly moved outward by the movements of daily activities such as; jaw movements, vibrations, walking, and loud sounds, at about the same speed fingernails grow. When it reaches the ear opening, the wax usually dries, flakes and falls out, most often without being detected or noticed.

Why ear wax won't come out naturally and what to do?

Ear wax build up has many causes and effects. "The [ear wax self cleaning] process isn't always smooth. Having too much earwax, or wax that is too dry or too sticky, can create a buildup. Much of that is genetically determined. "When it comes to earwax, choose your parents well," says Richard Rosenfeld, chair of otolaryngology at SUNY Downstate Medical Center in Brooklyn.

Wearing ear-bud headphones, hearing aids or ear plugs for long periods can also interfere with orderly extrusion.

When excess earwax hardens or gets pushed back down the canal, it can become impacted, which afflicts approximately 10% of children, 5% of healthy adults and up to 57% of older patients in nursing homes, according to the American Academy of Otolaryngology—Head and Neck Surgery.

Symptoms of earwax buildup include a feeling of fullness, itching, vertigo, pain, tinnitus (a persistent ringing in the ears) or coughing—due to a nerve pathway that connects the ear with the diaphragm, explains Dr. Rosenfeld, who co-authored the American Academy of Otolaryngology's 2008 guidelines for treating earwax.

Excess earwax is also the most common cause of partial hearing loss—and the most treatable." (article by wsg)

When earwax is pushed too much inside?

This is where we come in! The most common ear wax impaction is from using the common cotton swab. The UtilityTip Ear Cleaning System is designed to remove unwanted ear wax and debris.

U-Tip Solution Application
The U-Tip Hydrogen Peroxide Based Solution has a perfect delivery system designed for self application. Tilt your head and pump the spray 3-4 times to fill the ear canal and let sit for 30 seconds. You will feel and hear bubbling, this is a good thing.... it's working! The Hydrogen Peroxide based solution cleans deep in the ear canal and propels wax and debris safely to the U-Tip Safety Zone. Simply drain the U-Tip solution onto a napkin.

U-Tip Application - Delicately Spin and Rotate
Grab your U-Tip by the 3 finger grips of the same end you're going to use. The 3 finger grips will put you in the U-Tip safety zone with is the outer portion of the ear canal. Start by using a delicate pressure, as to not cause discomfort, and increase pressure as desired. Spin and rotate the U-Tip and the U-Tip will grab everything in its path.

How do I keep my head phones clean?

Let's face it, we've all been victims of ear wax gunking up our head phones. Ear buds specifically go into the out portion of the ear canal. This outer portion of the ear canal is what we call the U-Tip Safety Zone. Keeping this Zone clean with the daily use of a U-Tip will prevent your ear buds from collecting that unwanted ear wax gunk.

Can I get a discount?

Sure. Use promo code "FAQ" for 10% off.

You didn't answer my question, where can I contact you?

Scroll to the bottom of the page and click "Contact Us".

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795 Lindsay Blvd
Suite 1001
Idaho Falls,
ID 83402
1-208-497-2181
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